Do I have to take my vehicle to a drive-in claims service?

If your car is drivable, safe and legal you can drive to that claims center for their estimate. Sometimes the insurance company has made arrangements with other body shops to write estimates for them. REMEMBER this is an estimate only. You can take your car, truck or SUV to the repair shop of your choice! They will start with the original estimate you were given and anything that was overlooked or found after repairs are started will be added as a supplement to the original estimate.